JDDARS LLC, doing business as GairCor Technologies
Version 2.4 · Effective date: October 4, 2026
Applies to gaircor.com and every page served on it, the App Hub catalogue and the App Hub application, the software we make available for download, the contact and scheduling pages, and the scheduling and account links we send by email.
Part I — The short version
This part is a summary. It is written to be genuinely useful, not to be relied on in a dispute. Where it and Part II differ, Part II controls.
What this document is. The rules for using this website, the App Hub, and the software you download from us. It is not the agreement for an individual product. GairCor Flow and the GairCor AI Prompt Engine carry their own accounts and their own terms, and where one of those applies, it governs that product and not this document (§1.4).
We are JDDARS LLC. "GairCor Technologies" is the name we trade under. The company behind it is JDDARS LLC, a Louisiana limited liability company in Metairie, Louisiana. When these Terms say "we", that is who you are contracting with (§1.1).
We are not a bank, and we are not a regulated financial service. GairCor builds software. Nothing on this Site is a deposit account, a custodial product, a payment service, investment advice, legal advice or tax advice. If we ever offer a product that is a regulated service, that product will carry its own disclosures and its own terms, and you will not have to infer it from this page (§8.3).
Downloading software through the App Hub needs an account and a confirmed email. The download link the service issues stops working after five minutes, and a record of the download is written to our audit log. That record holds a salted hash of your IP address rather than the address itself — which is a real privacy control, and still personal information (§12).
What we do not claim about downloads. We do not represent that the download service checks whether you have bought a paid tier before it hands you a file. Paid tiers are a condition of the licence you agree to, not a lock we tell you is on the door (§12.7). Nor is any download live on gaircor.com today — where a build is not yet published the page says "coming soon" (§12.10).
Payments run through Stripe. We do not store card numbers. Stripe handles the card. What we keep is the record of the transaction (§12.8).
The Ops Portal is not for you, and these Terms are not how you get into it. It is an internal tool, behind Cloudflare Access and a Google sign-in restricted to GairCor operators. It is not a service offered to customers and nothing here grants access to it (§1.4(c)).
A form message can be lost without either of us knowing. The contact form carries a hidden anti-spam field. If a browser or password manager fills it in, the submission is discarded — quietly, on purpose, because telling a spam bot it failed teaches it to try again. That means a genuine message can vanish. If you send something that matters and hear nothing, write to legal@gaircor.com or book a call (§6.3).
Analytics are on by default outside the EU, EEA and UK. Visitors in those regions see a banner and are not tracked until they accept. Everyone else is tracked from the first page, with an opt-out through the "Cookie settings" link in the footer. The Site records heatmaps — aggregate maps of where visitors click and scroll. Session replay ran until September 12, 2026 and has been switched off. What that means, what it captures, and how long it is kept are in the Privacy Policy, which governs all of it (§14.4).
What you may not do. Scrape the Site, run bots against the forms, get around the rate limits or the security controls, share a signed download link, redistribute our software, reverse engineer it, or open an account under a false identity (§6).
There are limits on what we can be made to pay for something going wrong with this Site or this software — but those limits never apply to fraud, to intentional or gross fault, to death or physical injury, to a claim under civil-rights or consumer-protection law, or to a right your home state does not permit you to waive (§24). Read §24 before you read §20, §21, §22 and §23, because §24 is what they are all subject to.
Disputes go to individual arbitration, and you can opt out in thirty days. One neutral arbitrator, one person at a time, no class actions. Small claims court is always available instead. Opting out costs you nothing and affects nothing else (§25).
No copyright agent is registered yet. We will act on a copyright complaint sent to legal@gaircor.com, but we have not registered a designated agent with the U.S. Copyright Office, and until we do the statutory safe harbour is not available to us. We would rather say that than imply a protection we never put in place (§18.2).
Part II — The Terms
The following is the operative text. Each section opens with a one-line summary in italics; the summary is a reading aid and the numbered text that follows it controls. Capitalised terms are defined in §29. Where these Terms and our Privacy Policy of the same version and effective date differ on how information is handled, the Privacy Policy controls.
1. Who we are, and what these Terms cover
In short: the rules for this website, the App Hub and the software you download, from the company behind GairCor Technologies. They are not the terms for an individual product.
1.1 Us. These Terms are an agreement between you and JDDARS LLC, a Louisiana limited liability company doing business as GairCor Technologies ("GairCor", "we", "us", "our"), of 609 Metairie Rd #8259, Metairie, LA 70005. "GairCor Technologies" is a trade name. JDDARS LLC is the contracting party, and a notice, a claim or a filing is addressed to JDDARS LLC.
1.2 What is covered. The website at gaircor.com and every page served on it, including the home, about, services, products, App Hub, documentation, blog, contact, scheduling and legal pages (together, the Site); the App Hub catalogue on the Site and the App Hub application through which downloads are served (together, the App Hub); the Software we make available for download; and the account, confirmation and scheduling links we send by email.
1.3 You. "You" means the person using the Site, the App Hub or the Software. If you use them on behalf of a company or another individual, you confirm you are authorised to do so and that these Terms bind that party as well as you.
1.4 What is NOT covered, and this matters. These Terms do not govern:
(a) an individual GairCor product that carries its own agreement. GairCor Flow and the GairCor AI Prompt Engine may each have their own accounts, their own terms and their own privacy notices. Where a product-specific agreement, order form, subscription agreement or enterprise agreement applies, it prevails over these Terms as to that product, to the extent of any conflict;
(b) professional services — a scoped engagement, a custom build, an implementation or a consulting arrangement — which are governed by the statement of work or services agreement signed for that engagement;
(c) the Ops Portal. The Ops Portal is an internal operations tool. It sits behind Cloudflare Access and a Google sign-in restricted to GairCor operators, it is not offered to customers or to the public, and nothing in these Terms grants or describes a right of access to it. It is named here only so that these Terms are not read as covering it;
(d) how we handle personal information, which is governed by our Privacy Policy; or
(e) websites and services operated by anyone else that you reach from ours (§19).
1.5 Consistency. These Terms are published alongside a Privacy Policy at the same version and effective date. Where a subject belongs to that document, this one points to it rather than restating it, so that the two cannot drift apart.
2. How these Terms are accepted
In short: for the Site, using it after notice. For an App Hub account, creating one. We say plainly which of those is strong and which is not.
2.1 The Site. We present these Terms through a link in the footer of every page of the Site. Using the Site after that link is offered is your acceptance of them.
2.2 Plainly stated: acceptance by browsing is weak, and we do not pretend otherwise. An agreement a person never clicked is frequently held not to bind them. Courts have refused to enforce agreements presented far more prominently than a footer link — including agreements presented on a sign-up screen — where the notice was not conspicuous or the user's action did not unambiguously signal agreement. Sections §21, §22, §23 and §25 are asserted against a person who has created an App Hub account, who has downloaded Software, or who has otherwise accepted these Terms. Whether any particular provision binds any particular person is a question for a court on the facts, and nothing in this paragraph is an admission on that question either way.
2.3 App Hub accounts — what actually happens today. An App Hub account is created by a person themselves, with an email address and a password, and the address must be confirmed before a download is served (§4.1, §12.3). As at September 12, 2026, the account sign-up screen does not present a tick-box acceptance of these Terms or the Privacy Policy, and no record of acceptance is written at sign-up. We state that rather than describe a consent flow we have not built. Creating an account and downloading Software is conduct we rely on as acceptance under §2.1; adding an express acceptance at sign-up, with a recorded version number, is a change we intend to make, and when it is in place this paragraph will say so instead.
2.4 Acceptance is to a version. You accept the version of these Terms in force when you accept them. §27 governs what happens when we change them, and a change does not reach back.
2.5 If you do not agree. Do not use the Site, the App Hub or the Software. If you hold an App Hub account and do not agree, write to legal@gaircor.com and we will close it.
3. Eligibility
In short: adults only, and this is not a service for children.
3.1 You must be at least 18 years old and capable of entering into a binding agreement to use the Site, to hold an App Hub account, or to licence the Software. Where a product-specific agreement states a different minimum age, that agreement controls for that product.
3.2 The Site is a business and software site. It is not directed to children, we do not knowingly collect personal information from a child under 13, and we will delete such information if we learn we have it. See the Privacy Policy.
3.3 You may not use the Site, the App Hub or the Software if we have previously terminated your access, or if doing so would be unlawful where you are, or if you are a person or in a territory subject to United States sanctions (§28.10).
4. Accounts and your credentials
In short: accounts are self-service, your password is yours to protect, there is no second factor today, and you must tell us quickly if your account is compromised.
4.1 How an account is created. An App Hub account is created with an email address and a password, and the address must be confirmed by following the link in the confirmation email before a download will be served to it (§12.3). There is no invitation step and no manual approval. A confirmation email can be re-sent if the first one does not arrive.
4.2 One person, one account. An account is personal to the individual who created it. Do not share it, do not let another person use it, and do not create an account in someone else's name or with an email address you are not entitled to use.
4.3 There is no second factor today, and we will not pretend there is. Sign-in uses your password alone. The App Hub does not currently offer multi-factor authentication, a security PIN, an authenticator app, or backup codes. Your password is therefore the only thing standing between another person and your account, and you should treat it that way. If we add a second factor, we will say so and offer it before requiring it.
4.4 Your obligations.
(a) Choose a password you do not use anywhere else, and keep it confidential. (b) Keep the email address on your account current, because that address is how account and security notices reach you, and because it is the address a password reset goes to. (c) Do not attempt to disable, bypass or circumvent any authentication step or access control (§6.1(b)). (d) Secure the mailbox behind the email address on your account. With no second factor, control of that mailbox is control of the account.
4.5 Prompt-notice duty. If you know or suspect that your password has been lost, disclosed or used by anyone else, or that your account has been accessed without your authority, you must tell us promptly at legal@gaircor.com. Until you tell us, we may reasonably act on requests that come from your account as though they came from you — for example by treating a download taken from it as one you took. This does not make you liable for our own fault, and does not limit any right you have that the law does not permit to be waived — see §24.
4.6 What we may do. We may suspend or disable an account without prior notice where we reasonably believe it has been compromised, is being used in breach of §6, or must be suspended to protect another user or the service. Where we do, we will tell you as soon as we reasonably can.
4.7 We do not hold your password. It is held by our authentication provider in a form we cannot read. We will never ask you for it — by email, by telephone, or in any other way. Treat any such request as fraudulent and report it to legal@gaircor.com.
5. Licence to use the Site, and licence to use the Software
In short: read the Site, use the Software on your own machines for your own purposes, and nothing more. The licence ends if you breach these Terms.
5.1 The Site. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Site and the App Hub catalogue for your own personal or internal business purposes in evaluating, obtaining and using our products — and not for the purpose of building, supplying, training, marketing or supporting a competing or aggregating service.
5.2 The Software. Subject to these Terms, to payment of any applicable fee, and to any product-specific licence that accompanies a particular product, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to download, install and run the Software on machines you own or control, for your own personal or internal business use, in the tier you are entitled to.
5.3 What the Software licence does not include. You may not, and may not permit anyone else to:
(a) redistribute, publish, sell, rent, lease, lend, host as a service, or otherwise make the Software available to a third party, including by putting an installer on another download site or mirror; (b) reverse engineer, decompile, disassemble or attempt to derive source code from the Software, except to the extent that restriction is prohibited by applicable law — and where the law permits it for a stated purpose, only for that purpose; (c) circumvent, remove or disable any licence check, tier check, activation step or technical restriction in the Software, or use a paid tier you have not paid for; (d) modify, adapt, translate or create derivative works of the Software, or remove or obscure any copyright, trade mark or attribution notice in it; (e) use the Software to build or train a competing product, or to benchmark it for publication, without our prior written consent.
5.4 Open-source components. Where a component of the Software is supplied under an open-source licence, that licence governs that component, and to the extent it conflicts with §5.3, that licence prevails as to that component. The applicable notices are supplied with the Software.
5.5 Reserved. All rights not expressly granted are reserved. This licence grants no right to reproduce, redistribute, republish, frame, or create derivative works from the Site or its contents, and no right to use our name, marks, logo or design.
5.6 Revocable. These licences end automatically if you breach these Terms, and may be revoked by us as described in §26. On revocation you must stop using the Software and remove installed copies.
5.7 We may change or withdraw any of it. We may change, suspend or withdraw the Site, the App Hub, a product listing, a download, or any feature of any of them, at any time, and we are not obliged to maintain any feature, any version, or any download. Where a change materially reduces something you have paid for, §12.9 (refunds and cancellation) applies. This paragraph is subject to §24.
6. Prohibited uses
In short: no scraping, no bots, no getting around the limits, no sharing signed links, no pretending to be someone else. These are enforceable obligations, not requests.
6.1 You agree not to, and not to permit or assist anyone else to:
(a) Scrape, crawl, spider, harvest or otherwise extract content, product data, documentation, pricing or blog text from the Site by automated means, or compile a database from it, whether for a competing service, an aggregator, a model-training corpus, or anything else. This does not restrict ordinary indexing by a search engine that honours our published robots directives;
(b) Circumvent, disable, or interfere with any rate limit, submission limit, anti-abuse control, authentication step, access control, licence check or security feature of the Site, the App Hub or the Software, or probe or test them without our prior written permission. Good-faith security research is not a breach of this paragraph where you act only against your own account or your own installation, do not access, alter or remove anyone else's information, do not degrade the service for others, stop as soon as you have established the issue, and report it to legal@gaircor.com before disclosing it to anyone else. We will not pursue you under §6.2 or §22 for research conducted on those terms;
(c) Submit a form, book a call, or open an account under a false identity, using another person's name, telephone number or email address, or misrepresent your authority to act for another person or entity;
(d) Upload, transmit or submit any content that is unlawful, fraudulent, infringing, defamatory, obscene, threatening, or that you do not have the right to provide, or that contains malicious code;
(e) Use a signed download link, a scheduling link, an account confirmation link, or a password-reset link other than as it was issued to you — including by forwarding it, publishing it, or using one addressed to another person. A signed download link is a bearer key: anyone holding it can fetch the file until it expires (§12.4). Sharing one breaches this paragraph;
(f) Redistribute, mirror, repackage or resell the Software, or supply it to a third party in breach of §5.3;
(g) Send us automated, bulk or unsolicited commercial messages, or use our published addresses or forms to distribute advertising;
(h) Impose an unreasonable or disproportionate load on our infrastructure, or attempt to deny service to anyone else;
(i) Use the Site, the App Hub or the Software for fraud, money laundering, sanctions evasion, harassment, stalking, or any other harmful or illegal activity, or in a way that discriminates against a person on a basis protected by law;
(j) Access or attempt to access any system, account, data or network — ours or anyone else's — without authorisation, including the Ops Portal (§1.4(c));
(k) Use the Site, the App Hub or the Software in violation of any applicable law.
6.2 What we may do about it — the enforcement hook. Breach of §6 is a material breach. We may, alone or together and without prior notice: refuse or discard a submission; suspend or terminate your account and your licences under §5; revoke or refuse a download; block access from an address or a network; preserve and disclose records where required by law or reasonably necessary to investigate; and pursue injunctive relief in court under §24.1(h), which is expressly preserved notwithstanding §25. §21 (limitation of liability) and §22 (indemnification) also apply to a claim arising from your breach of this section, against a person who has accepted these Terms as described in §2.2. Against a person who has not, our remedies are those available at law and in equity, including the injunctive relief preserved at §24.1(h).
6.3 Anti-abuse controls may discard a legitimate submission, silently. The contact form carries a hidden field that a person never sees. If that field arrives filled in, the submission is treated as automated and is discarded without an error being shown — on purpose, because reporting the rejection would teach a spam bot to avoid the control. A browser or password manager that fills the field automatically will therefore cause a genuine message to be lost, and the page will not tell either of us. The Site also enforces per-address submission limits, which can reject a genuine burst of messages.
If you send us something important through a form and do not hear back within a reasonable time, write to legal@gaircor.com or book a call at /schedule. We do not treat a form submission as received until we have acknowledged it.
6.4 We do not publish our limits. The Site and the download service enforce submission and request limits. We do not state their thresholds here, and nothing in these Terms should be read as a representation about them, about their consistency, or about their effectiveness. In particular, the limits are enforced per server instance and in memory: they are a spam and abuse control, not a security guarantee, and we do not offer them as one.
7. Content, documentation, AI output, and independent verification
In short: what we publish is information, not a warranty. Check anything that matters before you rely on it — especially machine-generated output.
7.1 General information, not advice. Blog articles, documentation, guides, FAQs, architecture notes, system requirements, product descriptions and screenshots on the Site are general information. They are current only as of when they were written, they may be incomplete or out of date, and they are not advice on your situation.
7.2 Specifications are approximate and may change. Version numbers, file sizes, platform support, feature lists, screenshots and pricing shown on a product page describe a build at a point in time. They may change without the page changing, and a build you download may differ from the page that pointed you to it. Where compatibility, capacity or a specific capability matters to your decision, verify it against the product itself before you rely on it.
7.3 A product listing is not an offer. A listing on the Site is not an offer to sell or to licence, creates no obligation to supply on the terms shown, and may be withdrawn or changed at any time. Price and availability are not warranted. A listing marked as coming soon, in development, or delivered as an engagement is a description of intent, not a commitment to ship.
7.4 AI-assisted and machine-generated output. Some of our work is produced with the assistance of large language models, and some products may present machine-generated output to you. Machine-generated output can be wrong, incomplete, out of date, internally inconsistent, or confidently mistaken. You are responsible for reviewing and validating any such output before relying on it, and you must not rely on it, unreviewed, for a legal, financial, medical, safety-critical or other regulated purpose.
Stated accurately as at September 12, 2026: the AI features GairCor operates are internal. They run on OpenAI's gpt-4o model and are used by GairCor operators in the internal Ops Portal (§1.4(c)). There is no public-facing AI feature on gaircor.com. Where a GairCor product offers AI output to you directly, that product's own terms govern it, including what is sent to a model provider and what is retained.
7.5 Your duty to verify — stated as an obligation, not a suggestion. You are responsible for independently verifying every fact material to your decision, and for testing Software in an environment you control before you depend on it. Take your own backups before running software that changes your system, including software of ours that modifies files, registry entries, startup items or installed applications.
7.6 This does not disclaim a duty we cannot disclaim. Nothing in §7 limits, and nothing in §7 may be read to limit, liability for fraud or intentional misrepresentation, or any duty imposed by a consumer-protection statute that the statute does not permit to be excluded. See §24.
8. What relationship does NOT arise from using this Site
In short: using this Site does not make us your adviser, your bank, your fiduciary, or your regulated service provider, and it does not create a support obligation.
8.1 What using the Site is. Reading a page, downloading a free build, submitting the contact form, booking an introductory call, or receiving a proposal are informational and commercial acts. They do not, by themselves, create a professional, fiduciary, advisory or agency relationship of any kind, and we do not intend them to.
8.2 What creates an engagement. We provide professional services only under a signed statement of work or services agreement. Until one is signed, you are not a client for those purposes, we owe you no engagement duty, and information you send us in an enquiry is not received under a duty of confidence unless we have separately agreed one in writing. Please do not send confidential or sensitive material through the contact form.
8.3 GairCor is not a regulated financial service, and this Site is not one. Unless a product-specific agreement or disclosure expressly says otherwise, the Site, the App Hub and the Software are software and technology services. They are not: a bank account, a deposit product, a custodial or safekeeping service, a payment service or money transmission, a lending or credit product, a broker-dealer or investment advisory service, insurance, or legal, tax, accounting or investment advice.
This is a conditional clause, deliberately. A GairCor product may present budgeting, spending or other financial information to you. Presenting information about your money is not the same as holding it, moving it, or advising on it. If we ever offer a product that is a regulated service, that product will carry its own disclosures, its own terms and its own regulatory notices at the point of use — you will not have to infer it from this page, and nothing here should be read as those disclosures having already been given.
8.4 No support obligation arises from a download. Downloading free Software does not entitle you to support, to updates, to a fix, or to a response. Where support is provided it is provided under a product-specific agreement or a paid plan, on the terms of that agreement.
8.5 No other relationship. Nothing on the Site creates an attorney-client, employment, partnership, joint venture, franchise, agency or escrow relationship between us, and nothing on it makes either of us the representative of the other.
9. Scheduling a call, and the links we send
In short: booking a call is an appointment, not an engagement, and the links are keys.
9.1 Booking a call through the Site creates an appointment. It does not create the relationship described in §8.2, does not oblige either of us to proceed, and does not commit us to a price, a scope or a delivery date.
9.2 Scheduling runs on a third-party service. The scheduling page at /schedule embeds Calendly, which is operated by a third party. Calendly, and not GairCor, receives what you enter into its form, together with your IP address and browser information, under its own terms and its own privacy notice, which we do not control and do not warrant. What that means for your personal information is in the Privacy Policy. Your use of Calendly is subject to §19 and §20.
9.3 The Site passes context into the booking. Where you arrive at the scheduling page from a product or category page, the Site adds the product, category or intent to the Calendly link so that we know what the call is about. That is the whole of it: the parameters carry a product slug, a category slug and an intent label, and nothing else.
9.4 Scheduling links are bearer keys. Anyone holding a scheduling link or a calendar file can see the meeting time, its length and the topic you entered. They are not password-protected. Do not forward them. Using one issued to another person breaches §6.1(e).
9.5 Cancellation. Either of us may cancel or reschedule, and we ask for as much notice as you can give. A cancellation through Calendly is recorded by Calendly. Where a booking record has been created on our side, cancelling the appointment does not by itself delete that record; §13 and the Privacy Policy describe what is kept.
9.6 Bookings held on our side. GairCor maintains a booking record capable of holding your name, email address, an optional telephone number, the product and category you selected, and the Calendly event reference. As at September 12, 2026, no page on gaircor.com writes such a record — scheduling on the Site is the Calendly embed alone. We describe the record here because it exists and may be used from another GairCor surface, and we would rather describe it than have it appear without notice.
10. Video meetings and recording
In short: this section does not apply. GairCor operates no video service and records no calls.
10.1 GairCor operates no video meeting service. There is no video room, no conferencing feature, and no embedded meeting client on the Site or in the App Hub. This section is retained so that the numbering of these Terms, and the cross-references in §24 and §25, stay stable.
10.2 No recording capability exists in this system. There is no recording feature on the Site or in the App Hub, no storage location for a recording, and no call made with us is recorded by this system. We do not ask for recording consent at booking because there is nothing here to consent to.
10.3 If a scheduled call takes place by telephone or on a third party's conferencing service, that service is a third-party service under §19, we do not control it, and its own terms govern it. If we ever wish to record a call, we will ask you first, on the call, and a call proceeds either way if you decline. Nothing in these Terms is your consent to be recorded.
10.4 Conduct on a call. You agree not to admit a person we have not agreed to, not to publish or distribute a part of the meeting publicly, and not to behave abusively. Nothing in this paragraph restricts you from making or using a recording where the law permits it, or from giving one to your own advisers or to a regulator. We may end a meeting at any time.
11. Your submissions — messages, feedback, and other content
In short: what you send must be true and yours to send; we may use feedback freely; and there is no public posting surface here.
11.1 What this section covers. Messages sent through the contact form, information entered into a booking, bug reports, support correspondence, feature requests, and anything else you submit to us (together, Your Content).
11.2 There is no public posting surface on this Site. GairCor does not publish reviews, testimonials, ratings, comments or user profiles, and there is no page on the Site to which you can post. Nothing you send us through the contact form is published, and this section grants us no licence to publish it.
11.3 Your representations. By submitting Your Content you represent that, to the best of your knowledge:
(a) it is yours to submit, and does not infringe anyone's copyright, trade mark, confidence, privacy or publicity rights; (b) it is lawful, and not defamatory, harassing, obscene or fraudulent; (c) the identity and contact details you give are your own or ones you are authorised to use (§6.1(c)); and (d) you have any consent needed from any other person identified in it.
11.4 What we do with Your Content. We use it to answer you, to provide and support what you asked about, to keep our records of the dealing, and to comply with law. You keep ownership of it. You grant us a non-exclusive, royalty-free licence to host, store, transmit, process and reproduce it only so far as is necessary for those purposes. That licence is internal. It is not a licence to publish, to market with it, or to pass it to anyone other than the processors identified in the Privacy Policy.
11.5 Please do not send us sensitive material through a form. The contact form is not an appropriate channel for identity documents, financial account numbers, health information, credentials, or anything under a duty of confidence. There is no file-upload capability on this Site, and the form is a plain text channel. If you need to send something sensitive, ask us first and we will arrange a route for it.
11.6 Feedback is ours to use. If you send us a suggestion, a bug report or an idea about the Site or the Software, we may use it without obligation, attribution or compensation to you, and you do not acquire any interest in what we build with it. This paragraph does not apply to anything you have separately agreed with us in writing, and it does not transfer ownership of anything you own.
11.7 We do not monitor everything. We have the right, but not the obligation, to review Your Content. Not exercising that right in a particular case is not a waiver of it, and is not an endorsement of anything you submitted.
12. The App Hub — accounts, downloads, purchases, and the record of a download
In short: a download through the App Hub needs a confirmed account, the link expires in five minutes, and we keep a record of it. What we do not claim is set out as plainly as what we do.
12.1 What the App Hub is. The App Hub is the catalogue of GairCor products on the Site, together with the App Hub application through which a published build is served. Free products and paid tiers both appear in it.
12.2 The App Hub is not a storage service and holds nothing of yours. There is no upload feature, no document area, no message area and no file store for customer material anywhere in the App Hub or on the Site. The only records the App Hub creates about you are your account and the download records described below.
12.3 A download through the download service requires a signed-in account with a confirmed email. The service refuses the request where there is no valid session, and refuses it again where the account's email address has not been confirmed. An unconfirmed account cannot obtain a file. The service also refuses a request for a build belonging to a product that is not published, and applies a per-account request limit (§6.4).
12.4 The link expires after five minutes. Where the request is allowed, the service issues a signed link to private storage that stops working 300 seconds — five minutes — after it is issued. There is no permanent web address for any build. The link is not tied to the person who requested it: anyone holding it can fetch the file until it expires, which is exactly why it must not be forwarded (§6.1(e)).
12.5 A download is recorded, and the record holds a hash of your IP address, not the address. Each served download writes an audit row containing your account identifier, the product, the version, the build identifier, the time, and a salted SHA-256 hash of your IP address. The raw IP address is not stored in that record. Hashing it with a secret salt is a real privacy control and we state it precisely for that reason — and it is still personal information about you. We do not call it anonymous. The Privacy Policy governs what happens to it.
12.6 File integrity. The download service returns the file name, the file size and a checksum for the build alongside the link. Check the checksum before you run an installer, particularly if you obtained the file from anywhere other than us.
12.7 What we do NOT claim about paid tiers — read this rather than infer it. The download service does not consult your purchase or subscription status before issuing a link. A tier entitlement is a contractual condition of the licence in §5.2, not a technical gate we are telling you is in place. Do not read the existence of a paid tier as a representation that the Software or the download is technically restricted, and do not treat obtaining a file as evidence that you are licensed for a tier you have not paid for. Using a paid tier you have not paid for breaches §5.3(c) and §6.1(b) whether or not anything stopped you.
12.8 Purchases and payments. Paid tiers and paid products require payment of the applicable fees and taxes. Prices, billing cycles, renewal terms and any trial are stated at the point of purchase or in the product-specific terms, and those govern.
Payments are processed by Stripe. You enter your card details with Stripe, Stripe and not GairCor handles the card number, and GairCor does not store card numbers. What we hold is the record of the transaction — the customer, product, price, subscription, invoice and event records Stripe reports to us — which we keep for accounting, tax, support and fraud purposes. Stripe is a third-party service under §19, and the Privacy Policy governs what it and we hold.
Subscriptions renew until cancelled, at the interval stated at purchase, and a cancellation takes effect at the end of the paid period unless the product-specific terms say otherwise. Where a charge fails or an amount falls due and is unpaid, we may suspend or terminate access after any notice the law or the product terms require.
12.9 Refunds and withdrawal. Refund rules are stated in the applicable product terms or checkout flow, and those govern. Where consumer law in your jurisdiction gives you a right to cancel, to withdraw, or to a refund, that right applies regardless of anything in those terms, and nothing here waives it (§24.1(f), §24.1(g)).
12.10 Current status, stated plainly. As at September 12, 2026:
(a) no product page on gaircor.com serves a download. Where a build has not been published, the page shows "coming soon" instead of a download control;
(b) the authenticated download service described at §12.3 to §12.6 is built and operating, and it is the route by which the App Hub application serves a build; and
(c) where a build is later offered as a direct download link on a gaircor.com product page, that download is not served through the authenticated service, and §12.3 to §12.6 do not apply to it. A direct link is a public link: no account, no expiry, and no download record. We will say so on the page rather than let §12.3 be read across to it.
12.11 Software runs on your machine, and you are responsible for your machine. Where a product states that it runs locally and sends nothing to us, that statement belongs to that product and is made on its page and in its own terms. Software that scans, cleans or modifies a system can affect files, settings and installed applications. Read what a product does before running it, take a backup first (§7.5), and do not run it on a system you cannot afford to restore.
13. Deleting a record — what goes and what stays
In short: we will act on a deletion request, we will tell you what actually went, and we will not call something deleted when it is not.
13.1 This section is the GairCor analogue of a document-release process, and it is narrower on purpose. There is no client-uploaded document anywhere in this system (§12.2), so there is no stored file of yours for us to destroy. What we hold about you is records: your account, contact-form submissions, booking records, download audit rows, payment records, and product-analytics events. This section is about what happens to those.
13.2 How to ask. Write to privacy@gaircor.com for a deletion request, or to legal@gaircor.com for anything else in these Terms. The Privacy Policy sets out the rights you have, how we verify a request, and how long we take. Where these Terms and the Privacy Policy differ on what happens to a record, the Privacy Policy controls.
13.3 We tell you what we actually removed. A deletion request is answered with a statement of what was deleted and what remains, and we will not describe a record as deleted when only part of it went. Where we must keep something, we say which record and why.
13.4 What we may have to keep. We may retain a record, and restrict access to it rather than destroy it, where it is subject to a legal hold, an open dispute, a tax, accounting or payment-record obligation, an anti-fraud or security need, or a live contract between us. Payment and invoice records in particular are kept for as long as tax and accounting law requires, and a deletion request does not reach them.
13.5 What a deletion request does not reach.
(a) Records held by a processor on its own terms. Stripe holds payment records, Calendly holds booking records, and PostHog holds product-analytics and heatmap data, and the session recordings made before replay was switched off, each under its own retention. Deleting our copy does not delete theirs, and where we can pass a deletion request on we say so in our reply;
(b) Copies inside email. Where a submission generated a notification to us, a copy of that message exists in a mailbox and is not removed by deleting the database row;
(c) Backups held by our hosting and database providers on their own schedules. Nothing in these Terms represents that no copy of a deleted record exists in a provider backup. We have not established how long a deleted row may survive in one, and we would rather leave that open than assert something we have not tested.
13.6 Retention — the honest position. Three things expire on a timer, and we name them. Session recordings are deleted automatically after 30 days, enforced by our analytics provider. Our own copy of analytics telemetry is dropped after 90 days by a scheduled nightly job. The staging rows of the transfer that produces that copy are removed by a further scheduled job once they have been processed and are more than two days old. All three are running as at September 12, 2026. Nothing else expires. Accounts, contact submissions, bookings, download audit rows, payment records and email persist until someone deletes them — on your request, or in a review we perform by hand. We state it that way rather than quote a retention period nobody performs. The Privacy Policy sets this out record by record, and it governs.
14. Connected third-party accounts, and where data handling actually lives
In short: there is nothing for you to connect, and everything about personal information is in the Privacy Policy.
14.1 This section does not apply to a connected account, because there are none. GairCor offers no feature that connects an account of yours at another service — no cloud-storage connection, no OAuth to a Drive, mailbox or calendar, no data import from a third-party account, and no token of yours held by us for that purpose. We never ask you to connect one, and a request that appears to come from us asking you to do so is not from us (§4.7).
14.2 There is no archive, backup or preservation service here. We do not copy anything of yours to a third-party store on your behalf, and we do not offer, and do not undertake, to preserve, back up, archive or restore any file, record or configuration for you. Keep your own copies of anything you care about, including installers you may want again and any data a GairCor product holds on your own machine. This paragraph is subject to §24.
14.3 If we ever add a connection feature, we will describe it here and in the Privacy Policy before it is used — what is connected, what scope is requested, what is stored, how it is revoked, and what a disconnection does and does not delete.
14.4 Where data handling actually lives — this is the pointer section. How we collect, use, share, secure and retain personal information is governed by the Privacy Policy, not by these Terms. That includes, and is not limited to: the product analytics we run and the regions in which they are opt-in rather than opt-out; heatmaps, and the session replay that ran until September 12, 2026, what they captured and how long the remaining recordings are kept; what the contact form and booking records hold; what the download audit row holds (§12.5); what Stripe holds; the processors we use (§19.2); and the rights you have and how to exercise them.
These Terms deliberately do not restate any of that. Where these Terms say anything about information handling and the Privacy Policy says something different, the Privacy Policy controls (§28.8). If you are reading this to find out what we collect, the Privacy Policy is the document you want.
15. Communications, notices, and electronic records
In short: we reply by the means you used, giving us your number and asking for a call is consent to be called, we do not text, and agreeing to deal with us electronically here does not bind you everywhere.
15.1 Transactional communications. When you submit a form, book a call, hold an account, or buy something, we send messages about that — replies, confirmations, account and security notices, email-confirmation and password-reset messages, receipts, and notices about a purchase. These are transactional, they are sent because you asked or because we have business together, and there is no unsubscribe link on them. You can still ask us to stop or reduce them at any time (§15.5), although while a purchase or an engagement is live we may still have to send you notices about it. Closing your account stops them.
15.2 Marketing communications. We send marketing email only where you have separately agreed to receive it. Every marketing message carries an unsubscribe link and a postal address, and we act on an unsubscribe request within ten business days. Unsubscribing from marketing does not stop transactional messages about something you have bought.
15.3 Telephone. The contact form has an optional telephone field. If you give us a number and ask us to call, that is your consent to be contacted at that number about your enquiry. Consent is not a condition of anything: you may leave the field blank, write to legal@gaircor.com, or book a call at /schedule instead.
15.4 We do not send text messages. There is no text-messaging capability in this system today, and giving us a telephone number is not consent to be texted. If we ever offer it, we will ask for your agreement separately, at the point of collection, before sending any, and the opt-out method applicable then will be described then. Nothing in these Terms is consent to automated marketing calls or texts.
15.5 How to stop contact. Ask us, by any reasonable means — reply to a message, or write to legal@gaircor.com. We act on it within ten business days and normally at once. We honour a request expressed in ordinary words; you do not have to use a particular keyword.
15.6 Notices to you. We may give notice by email to the address on your account or the address you gave us, by a notice in the App Hub, or by a notice on the Site. Email notice is effective when sent, unless our own delivery records show it was not delivered — in which case we will give the notice by another reasonable means before it takes effect. A notice under §26 (termination), §27.2 (a material change) or §25.19 (a change to the dispute section, which reopens the opt-out period) that we know was not delivered does not take effect against you until it has been given by a means that reached you. Keep your address current (§4.4(b)).
15.7 Notices to us. Notice under these Terms must be sent to legal@gaircor.com, and, where a section requires notice in writing to a postal address, to:
JDDARS LLC
Attention: Legal
609 Metairie Rd #8259
Metairie, LA 70005
Nothing here limits any method of service that the law requires us to accept.
15.8 Electronic records — and one thing we do not ask for. You and we agree that records and signatures in electronic form satisfy any requirement between us for a writing or a signature, to the extent applicable law permits, and that any record we provide is provided in a form capable of being retained by you. Agreeing to deal with us electronically in respect of the Site does not oblige you to conduct any other dealing electronically, and you may withdraw from electronic dealing for any other transaction at any time. That right is not waived by these Terms.
15.9 What electronic delivery does not cover. Nothing in §15.8 applies to a notice that applicable law requires to be given in a particular form or by a particular means. Those are given as the law requires.
16. Electronic signatures — a reservation, not a feature
In short: there is no e-signature capability here today.
16.1 There is no electronic signature capability on the Site or in the App Hub. No document is signed here. Where a statement of work, an order form or an enterprise agreement is signed, it is signed outside this system.
16.2 If we add one, we will obtain any consumer consent and provide any disclosures the law then requires before delivering electronically a document that the law requires to be provided in writing, and we will say so before the feature is used.
16.3 A limit worth stating now. Some instruments require formalities that a web signing feature does not satisfy — including, in Louisiana, an act executed before a notary in the presence of witnesses. Nothing in these Terms represents that an electronic signature would be sufficient for every document you might sign with us.
17. Intellectual property
In short: the Site, the Software, the designs and the marks are ours or licensed to us.
17.1 The Site, the App Hub and the Software — including source and object code, interfaces, layouts, designs, graphics, icons, photography, documentation, blog articles, product copy and the architecture behind them — are owned by JDDARS LLC or our licensors and are protected by copyright, trade mark, trade secret and other laws.
17.2 "GairCor", "GairCor Technologies", "GairCor Flow", "GairCor AI Prompt Engine", "GairCor Tech Tools", the GairCor logo and our other marks are ours. You may not use them without our prior written permission, including in a domain name, an app listing, a social media handle, advertising, product packaging, or metadata, and you may not use a mark or name confusingly similar to them.
17.3 Third-party and open-source components. The Site and the Software include components licensed from others, including open-source components. Those components remain the property of their owners and are supplied under their own licences, which are provided with the Software and which prevail as to those components (§5.4).
17.4 Nothing in these Terms transfers ownership of anything to you. The licences in §5 are the whole of what is granted.
17.5 Trade-mark and IP complaints may be sent to legal@gaircor.com. Copyright complaints are handled under §18.
18. Copyright complaints — notice and takedown
In short: send a complaint to legal@gaircor.com with the details listed below and we will act. No designated agent is registered, and we say so.
18.1 We respect copyright and will respond to properly submitted notices of claimed infringement under the Digital Millennium Copyright Act.
18.2 Designated agent — stated plainly.
GairCor has not registered a designated agent with the United States Copyright Office.
Until one is registered, send any copyright complaint to legal@gaircor.com, marked for the attention of Legal, and we will act on it on the terms below.
Registering an agent is what secures the DMCA safe harbour. It has not been done, so the statutory safe harbour is not available to us today. We would rather say that than imply a protection we have not put in place. It is an outstanding item, not a completed one.
18.3 What a notice must contain. To be effective, a written notice must include: your physical or electronic signature; identification of the copyrighted work claimed to be infringed; identification of the material claimed to be infringing and where it is, in enough detail for us to locate it; your address, telephone number and email address; a statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law; and a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorised to act for the owner.
18.4 What we do. We may remove or disable access to the material, and will take reasonable steps to notify the person who provided it, where there is one.
18.5 Counter-notice. A person whose material was removed may send a counter-notice containing their signature; identification of the material and where it appeared; a statement under penalty of perjury that they have a good-faith belief the material was removed as a result of mistake or misidentification; and their name, address and telephone number, together with consent to the jurisdiction of the federal court for the district where they are located (or, if outside the United States, the district in which we may be found) and consent to accept service from the complaining party. We may restore the material as the law provides.
18.6 Misrepresentation. A person who knowingly materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages. §22 applies.
18.7 Repeat infringers. We terminate, in appropriate circumstances, the accounts of repeat infringers.
19. Third-party links and services
In short: parts of this system run on services other people operate, and we do not control any of them.
19.1 Links. The Site links to websites we do not operate, including a live product site, social profiles and a code-hosting profile. We do not control them, do not endorse them, and are not responsible for their content, their practices or their privacy policies.
19.2 Services this system actually relies on. The following are operated by third parties, under their own terms, and we do not control them and do not warrant their availability, accuracy, continuity or security. What each of them receives and holds is described in the Privacy Policy, which governs.
| Service | What it does here |
|---|---|
| Cloudflare | Hosting, CDN and DNS for gaircor.com; the network gate on the internal Ops Portal; the country lookup used by the analytics consent gate |
| Supabase | Authentication, database, private file storage and the server functions behind the contact form, bookings and the download service |
| PostHog (United States) | Product analytics and heatmaps on the Site; session replay until September 12, 2026, now switched off |
| Stripe | Payment processing, subscriptions and invoicing |
| Calendly | Scheduling, embedded on /schedule |
| OpenAI | The model behind internal AI features (§7.4); not a public feature of this Site |
A batch export copies analytics event data from PostHog into GairCor's own database for internal reporting. That is described in the Privacy Policy.
19.3 Embedded content. Where a page embeds something hosted by a third party — the scheduling widget being the current example — your browser contacts that host directly, and that host may set storage of its own and receives your IP address and browser information. We do not control what it does.
19.4 Referrals. If we refer you to another supplier, the referral is for your convenience. You choose your own suppliers, and we do not warrant their work.
19.5 Dealings you have with a third party are between you and them.
20. DISCLAIMER OF WARRANTIES
In short: the Site and the Software are provided as they are. This section never touches the things listed in §24.
20.1 THIS SECTION IS SUBJECT TO §24. Read §24 first. Nothing here excludes anything §24 preserves.
20.2 THE SITE, THE APP HUB, THE SOFTWARE, AND ALL INFORMATION ON OR IN THEM, ARE PROVIDED "AS IS" AND "AS AVAILABLE".
20.3 SUBJECT TO §24, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING: ANY WARRANTY OF MERCHANTABILITY; ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; ANY WARRANTY OF TITLE OR NON-INFRINGEMENT; ANY WARRANTY ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE; AND, UNDER LOUISIANA LAW, ANY WARRANTY AGAINST REDHIBITORY DEFECTS OR HIDDEN VICES AND ANY WARRANTY OF FITNESS FOR YOUR INTENDED USE.
20.4 WE DO NOT WARRANT THAT THE SITE, THE APP HUB OR THE SOFTWARE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; THAT ANY BUILD, VERSION OR DOWNLOAD WILL REMAIN AVAILABLE; THAT THE SOFTWARE WILL BE COMPATIBLE WITH YOUR SYSTEM OR WILL NOT AFFECT IT; THAT ANY FILE, SETTING OR RECORD WILL BE PRESERVED OR RECOVERABLE; OR THAT ANY MESSAGE SENT THROUGH A FORM WILL BE RECEIVED (SEE §6.3).
20.5 WE DO NOT WARRANT THAT MACHINE-GENERATED OUTPUT IS ACCURATE, COMPLETE, CURRENT OR FIT FOR ANY PURPOSE OF YOURS. SEE §7.4.
20.6 WE DO NOT WARRANT ANY THIRD-PARTY SERVICE ON WHICH THIS SYSTEM DEPENDS, OR ANY THIRD-PARTY SITE REACHED FROM OURS. SEE §19.
20.7 In ordinary words, and why this is written twice. In ordinary words: we are not promising that the website works, that the software works, that either is free of faults, or that anything here is fit for any particular purpose of yours — including faults that are not obvious on inspection, which Louisiana law calls redhibitory defects or hidden vices. §24 lists what we can never disclaim, and it is not a short list. The paragraph above uses both common-law and Louisiana civil-law terms deliberately. Louisiana did not adopt the commercial code from which the common-law phrases derive, and a Louisiana court reading a standard-form contract resolves doubt against the party who wrote it. Both registers are used so that neither reading is left uncertain.
20.8 Some states limit this. Some states do not allow the exclusion of certain warranties. In those states this section applies only to the extent that state's law permits, and nothing in it affects a right that cannot be waived.
20.9 What this section does not touch. Nothing in §20 applies to a product supplied under a product-specific agreement that gives its own warranty, or to services supplied under a signed statement of work (§1.4). Those are governed by those agreements.
21. LIMITATION OF LIABILITY
In short: if something goes wrong with this Site or this Software, the most we can be made to pay you is the greater of US $1,000 or what you paid us in the last twelve months. That cap never applies to anything listed in §24, and it does not apply to a product or an engagement supplied under its own signed agreement.
21.1 THIS SECTION IS SUBJECT TO §24.
21.2 TYPES OF LOSS. SUBJECT TO §24, NEITHER PARTY IS LIABLE TO THE OTHER FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOST OPPORTUNITY, BUSINESS INTERRUPTION OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THE SITE, THE APP HUB, THE SOFTWARE OR THESE TERMS — EVEN IF THAT PARTY WAS ADVISED OF THE POSSIBILITY. UNDER LOUISIANA LAW THIS PARAGRAPH DOES NOT APPLY TO A PARTY IN BAD FAITH — MEANING, IN PLAIN WORDS, THAT IT DOES NOT PROTECT US IF WE ACTED IN BAD FAITH. SEE §29.
21.3 TOTAL AMOUNT. SUBJECT TO §24, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SITE, THE APP HUB, THE SOFTWARE AND THESE TERMS, TAKEN TOGETHER, WILL NOT EXCEED THE GREATER OF (a) ONE THOUSAND UNITED STATES DOLLARS (US $1,000), OR (b) THE TOTAL AMOUNT YOU HAVE PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
21.4 Why the cap is written that way. Most of what is on this Site is free: a visitor, a reader of the documentation and a person who downloads a free build pay nothing. A cap expressed only as "the amounts you paid us" would resolve to zero for all of them — which is not a cap but a total exclusion, and is not what this section is. The fixed floor is stated first for that reason, and it operates in addition to, not instead of, the amounts-paid measure.
21.5 What this cap does not cover. It does not apply to anything in §24. It does not apply to our obligations under a product-specific agreement, subscription agreement, enterprise agreement or signed statement of work, which are governed by those agreements and by any limitation in them. It does not apply to any amount a statute does not permit to be limited, and it does not limit your right to a refund where consumer law gives you one (§12.9).
21.6 Basis of the bargain. The Site is provided without charge and much of the Software is free. The allocation of risk in §20 and §21 reflects that and is a material part of this agreement.
21.7 Some states limit this. Some states do not allow the limitation of certain damages. In those states this section applies only to the extent that state's law permits.
22. Indemnification
In short: if something you do causes someone else to sue us, you cover that — never for our own mistakes.
22.1 This section is subject to §24.
22.2 You will defend, indemnify and hold harmless JDDARS LLC, its members, officers, employees and contractors from third-party claims, and from resulting damages, awards and reasonable attorney fees, to the extent they arise out of:
(a) Your Content, including anything you send us through a form; (b) your breach of §5 (Licences), including redistributing, reselling, mirroring or reverse engineering the Software, or using a paid tier you have not paid for; (c) your breach of §6 (Prohibited uses), including scraping, circumventing a rate limit or security control, or sharing a signed download link; (d) your misrepresentation of your identity or your authority to act for another person; or (e) your violation of law or of a third party's rights.
22.3 What this never covers. This section does not apply to any claim to the extent it arises from our own fault, negligence or misconduct, or to anything listed in §24.
22.4 Procedure. We will notify you promptly of a claim covered by this section. You may take over the defence with counsel reasonably acceptable to us, in which case you control it and we will cooperate at your expense. If you do not take it over within a reasonable time, we may defend it, and you will reimburse our reasonable and necessary defence costs actually incurred. We will not settle a claim in your name without your written consent, not to be unreasonably withheld, and we will take reasonable steps to mitigate. This section does not apply to any claim to the extent it arises from use of your account by a person you did not authorise, where you complied with §4.5.
22.5 Third-party claims only. This section applies only to claims actually asserted by a third party. It does not apply to any dispute between you and us, and it is not a fee-shifting provision in such a dispute.
23. Time limit on claims
In short: bring a contract claim about this Site or this Software within two years. This does not shorten anything else.
23.1 Any claim arising out of or relating to these Terms, the Site, the App Hub or the Software that is based on contract must be brought within two (2) years after the claim arises, or it is barred.
23.2 This section does not apply to, and does not shorten the period for: anything listed in §24; any delictual (tort) claim; any claim for personal injury; any claim under a consumer-protection statute; any claim under a data-protection or privacy statute; any claim under civil-rights or anti-discrimination law; or any claim as to which the law does not permit a limitation period to be shortened by agreement.
23.3 The sixty-day informal-resolution period in §25.3 suspends the period in §23.1.
24. Limits on Sections 20 to 23 and 25 — what these Terms never exclude
In short: this is the list of things no disclaimer, no cap, no indemnity, no time limit and no waiver in this document ever touches. It is drafted once, and everything else points here.
24.1 Nothing in §20 (Disclaimer of warranties), §21 (Limitation of liability), §22 (Indemnification), §23 (Time limit on claims), or §25 (Dispute resolution, including every waiver in it) excludes, limits, waives, shortens or requires arbitration of:
(a) liability for INTENTIONAL FAULT OR GROSS FAULT. Louisiana law makes null, in advance, any clause excluding or limiting liability for intentional or gross fault. A monetary cap is a limitation for this purpose and is null in this category just as a total exclusion would be — §21.3 does not apply to a claim in this category at all;
(b) liability for CAUSING DEATH OR PHYSICAL INJURY. Louisiana law makes that nullity unconditional — it is not qualified by the degree of fault;
(c) liability for FRAUD or intentional misrepresentation, and no exclusion of warranty is effective in favour of a party who knew of the defect;
(d) any claim under federal or state CIVIL RIGHTS or ANTI-DISCRIMINATION law, or any claim arising from a refusal of service on a basis protected by law;
(e) any SEXUAL ASSAULT DISPUTE OR SEXUAL HARASSMENT DISPUTE, to the extent federal law gives the person alleging it the right to elect not to arbitrate and not to be bound by a joint-action waiver. Whether a dispute is one of these is decided by a court and not by an arbitrator, as that law requires, and no delegation provision in §25 reaches that question;
(f) any right under a CONSUMER PROTECTION statute, including the Louisiana Unfair Trade Practices and Consumer Protection Law and the consumer-protection law of the state where you reside, including any venue right such a statute reserves to a plaintiff and including any fee-shifting or statutory damages such a statute provides;
(g) any right under a DATA PROTECTION or PRIVACY statute that the statute does not permit to be waived, including a right to access, correct, delete or restrict the processing of personal information, and any statutory remedy attached to it;
(h) either party's right to seek INJUNCTIVE RELIEF IN COURT against unauthorised scraping or harvesting, circumvention of security controls or submission limits, unauthorised redistribution of the Software, or infringement of intellectual property;
(i) either party's right to bring an INDIVIDUAL CLAIM IN SMALL CLAIMS OR JUSTICE COURT;
(j) any right that the law of your home state does not permit to be waived, and any non-waivable statutory duty we owe you under any law that applies.
24.2 Savings. Some states do not allow certain exclusions or limitations. In those states, §20 to §23 apply only to the extent that state's law permits, and nothing in them affects a right that cannot be waived.
24.3 This section survives, and it controls. It survives termination, it cannot be narrowed by any other provision of these Terms, and if any other section of these Terms conflicts with it, this section controls. A holding that some other provision is unenforceable does not narrow this one.
24.4 Why this section exists, said once. A document that appears to disclaim everything invites a court to distrust all of it. §20 to §23 and §25 are written to be enforceable, and this section is the boundary that makes them so. Read it as part of each of them, not as an afterthought to them.
25. Dispute resolution
In short: individual arbitration, no class actions, a thirty-day opt-out that costs you nothing, and small claims court always available. Everything §24 carves out goes to court instead.
25.1 What this section is
This section provides one dispute-resolution mechanism, and only one: binding individual arbitration. The provisions under "Claims not subject to arbitration" at §25.14 are not an alternative to it. They are the residual forum for the claims that §24 excludes from arbitration and for any claim sent to court by the severance provision at §25.12. You are not being offered a choice between arbitration and court, and no part of this section should be read as offering one.
25.2 Scope
(a) This section applies only to disputes arising out of or relating to the Site, the App Hub, the Software, or these Terms. It does not apply to and does not govern a product-specific agreement, subscription agreement, enterprise agreement or signed statement of work, each of which has its own dispute provisions (§1.4). Where a dispute arises under one of those, that agreement controls.
(b) This section binds a user who has accepted these Terms as described in §2.2. See §2.3 on what acceptance actually looks like today.
(c) Everything in §24 is excluded from this section, including from every waiver in it.
25.3 Notice of dispute and informal resolution
(a) Before commencing arbitration or filing suit, the party bringing a dispute must send a written Notice of Dispute to legal@gaircor.com and, where a postal notice is required, to the address in §15.7, describing the dispute and the relief sought, and identifying the individual bringing it by name and contact details. A lawyer may send the notice on that individual's behalf, provided the notice is specific to that individual's claim.
(b) The parties will attempt in good faith to resolve it for sixty (60) days. This period suspends any applicable prescriptive or limitation period, including the period in §23.
(c) A Notice signed only by counsel on behalf of a group, or identical in substance across multiple claimants except for name and contact details, does not satisfy this paragraph.
(d) Either party may instead bring an individual claim in small claims or justice court at any time, without notice under this paragraph.
25.4 Plain-English summary of the arbitration agreement
Most disputes about this Site, the App Hub or the Software will be decided by one neutral arbitrator instead of a judge or jury, one person at a time rather than as a class. You can opt out within 30 days and nothing bad happens if you do. You can always use small claims court instead. Some claims are not covered at all — see §24. The operative text below controls.
25.5 Agreement to arbitrate
Subject to §24 and §25.2, any dispute within §25.2(a) that is not resolved under §25.3 will be resolved by binding individual arbitration rather than in court.
25.6 Provider and rules
The arbitration is administered by the American Arbitration Association under its Consumer Arbitration Rules in effect when the arbitration is commenced, as modified by this section. If the AAA applies its supplementary rules for multiple similar filings, the parties accept them. If the AAA declines to administer, the parties will agree on another established national provider that maintains published consumer due-process protections, or a court will appoint one. No bespoke or private batching procedure is adopted, deliberately — courts have struck arbitration agreements, and the delegation provisions inside them, where a non-standard provider protocol made the agreement one-sided.
25.7 Fees
We will pay the AAA filing fee that would otherwise be charged to you for any individual consumer claim seeking $10,000 or less, unless the arbitrator finds the claim was brought for an improper purpose. Each party otherwise bears its own attorney fees, except where a statute provides for an award — which preserves any statutory fee award you would be entitled to, including under §24.1(f). We will not seek an award of our own attorney fees against you unless the arbitrator finds that your claim was frivolous or brought for an improper purpose.
25.8 Procedure
One arbitrator. A claim of $25,000 or less is decided on documents unless you request a hearing or the arbitrator orders one. Any in-person hearing is held in the parish or county where you live, or by video or telephone at your election. The arbitrator may award any individual relief a court could award, must apply the substantive law a court would apply, and must issue a reasoned written award. Judgment on the award may be entered in any court of competent jurisdiction.
25.9 INDIVIDUAL BASIS ONLY — CLASS ACTION WAIVER
CLAIMS MUST BE BROUGHT INDIVIDUALLY. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY CLASS, COLLECTIVE, COORDINATED, CONSOLIDATED OR REPRESENTATIVE PROCEEDING, except as the AAA's supplementary rules provide for administrative purposes or as the parties agree in writing. YOU AND WE ARE EACH GIVING UP THE RIGHT TO PARTICIPATE IN A CLASS ACTION. This waiver does not apply to anything in §24.
25.10 JURY TRIAL WAIVER
EACH PARTY WAIVES ANY RIGHT TO TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATING TO THE SITE, THE APP HUB, THE SOFTWARE OR THESE TERMS, TO THE EXTENT SUCH A WAIVER IS ENFORCEABLE UNDER THE LAW THAT APPLIES. THIS WAIVER IS MUTUAL. IT DOES NOT APPLY TO ANY CLAIM LISTED IN §24, INCLUDING ANY CLAIM FOR DEATH OR PERSONAL INJURY, FRAUD, INTENTIONAL OR GROSS FAULT, OR ANY CLAIM UNDER CIVIL-RIGHTS, CONSUMER-PROTECTION OR DATA-PROTECTION LAW. IT IS ASSERTED ONLY AGAINST A PERSON WHO ACCEPTED THESE TERMS AS DESCRIBED IN §2.2. IF THIS WAIVER IS HELD UNENFORCEABLE, THE REST OF THESE TERMS REMAINS IN FULL EFFECT.
25.11 Who decides what
The arbitrator decides all questions about the interpretation, applicability, scope and enforceability of this section, EXCEPT that a court, and not an arbitrator, decides: (i) whether the waiver in §25.9 is enforceable; (ii) whether a dispute is a sexual assault or sexual harassment dispute within §24.1(e), as federal law requires; (iii) whether a claim falls within the small-claims exception at §24.1(i); and (iv) whether you agreed to these Terms at all. This delegation is written expressly rather than by incorporating a provider's rules, because whether incorporation alone is clear and unmistakable evidence of delegation against an ordinary consumer is contested.
25.12 Severability and blow-up
If §25.9 is held unenforceable as to a particular claim or a particular form of relief, that claim or form of relief is severed and proceeds in court under §25.14 to §25.18, and this section continues to govern the rest. If §25.9 is held unenforceable in its entirety, the whole of the agreement to arbitrate at §25.5 to §25.11 is void and the dispute proceeds in court. Class arbitration is not agreed to and may not be inferred from this section.
25.13 YOUR RIGHT TO OPT OUT — 30 DAYS
You may opt out of the agreement to arbitrate by emailing legal@gaircor.com within THIRTY (30) DAYS after the later of (a) the date you first accept these Terms and (b) the date you first create an App Hub account, giving your name, the email address you used, and the words "arbitration opt-out".
We will acknowledge every opt-out we receive, in writing. Opting out affects only §25.4 to §25.12 — the rest of these Terms, including §25.14 to §25.18, still applies. It will not be held against you in any dealing with us, it will not affect your account, your licence, your purchase or the service you receive, and we will not treat it as a reason to decline to do business with you.
25.14 Claims not subject to arbitration — the residual forum
These provisions apply to every claim that §24 excludes from arbitration, to every claim sent to court by §25.12, and to a dispute with a person who has validly opted out under §25.13. They are not a second dispute-resolution option, and §25.5 remains the operative mechanism for everything else.
25.15 Governing law
These Terms, and any dispute arising out of or relating to the Site, the App Hub or the Software, are governed by the laws of the State of Louisiana, without regard to its conflict-of-laws rules, to the extent Louisiana law permits parties to choose the governing law and subject to the public policy of the state whose law would otherwise apply. These Terms do NOT choose the law for, and nothing in them affects:
(a) a product-specific agreement, subscription agreement, enterprise agreement or signed statement of work, each of which states its own governing law; (b) any claim under the consumer protection law, data protection law, or civil-rights law of the state where you reside; or (c) any claim as to which applying Louisiana law would deprive you of a mandatory protection of your home state.
25.16 Forum — consent to jurisdiction, NOT an exclusive venue
For a claim within §25.14, the parties consent to the personal jurisdiction of the state and federal courts sitting in Jefferson Parish, Louisiana, which is where JDDARS LLC has its place of business, and agree not to object to that forum as inconvenient.
This paragraph adds a forum both parties accept. It does not take one away. It does not waive, and may not be enforced to waive, any venue right Louisiana law reserves to a plaintiff, including the rule that an objection to venue may not be waived before suit is filed and the public-policy protection in Louisiana's consumer-protection statute (§24.1(f)). It does not prevent you from bringing an individual claim in a small claims or justice court where you live, and it does not prevent you from bringing a claim in any forum a statute gives you.
This is a consent-to-jurisdiction clause and not an exclusive forum-selection clause, deliberately. Louisiana treats a pre-dispute venue selection against a consumer as contrary to public policy, so a clause that purports to compel a forum is the weaker instrument there — a clause that merely adds a forum both parties accept is far more survivable.
25.17 Class action waiver in court
CLAIMS MUST BE BROUGHT INDIVIDUALLY. NEITHER PARTY MAY BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING ARISING OUT OF OR RELATING TO THE SITE, THE APP HUB, THE SOFTWARE OR THESE TERMS. This waiver is mutual, is expressly severable, and does not apply to anything in §24.
The jury trial waiver at §25.10 applies equally to a claim within §25.14, on the same terms and with the same §24 carve-outs.
25.18 No forum shopping by us
We will not seek to remove or transfer an individual claim you bring in a small claims or justice court in the parish or county where you live.
25.19 Survival and changes
This section survives termination. If we change it, the change applies only to disputes arising after it takes effect; we will give at least thirty days' notice and a fresh thirty-day opt-out for the changed version, on the terms of §25.13.
26. Termination and survival
In short: either of us can end this, and ending it does not cancel what you have already paid for or erase the records already made.
26.1 By you. Stop using the Site, the App Hub and the Software. If you hold an account, ask us to close it at legal@gaircor.com. Closing an account is not by itself a deletion request; see §13 and the Privacy Policy.
26.2 By us. We may suspend or terminate your licences under §5 and your account, with or without notice, where you breach these Terms, where we reasonably believe suspension is necessary to protect another user or the service, where an amount due is unpaid, where you have given us false information, where continued provision would be unlawful, or where we cease to operate the Site or a product.
26.3 Effect. On termination your right to access the Site, the App Hub and the Software ends and you must remove installed copies of the Software. Records already created are retained as the Privacy Policy describes; termination is not a deletion request, and §13 governs deletion.
26.4 Termination does not cancel what you have paid for, and does not defeat a refund you are owed. Where we terminate for a reason other than your breach, we will refund the unused portion of any prepaid fee, and any refund or cancellation right consumer law gives you is unaffected (§12.9, §24.1(f)). Where you terminate, refunds are governed by the applicable product terms. Nothing in §26 permits us to withhold a refund we owe you, or a record we are obliged by law to give you.
26.5 Survival. The following survive termination: §1.4, §5.3, §5.5, §5.6, §6, §7, §8, §11.3, §11.4, §11.6, §12.5, §12.7, §13, §14.2, §17, §20, §21, §22, §23, §24, §25, this §26.5, §28, §29 and §30.
27. Changes to these Terms
In short: we may change them, changes take effect going forward, and we tell account holders rather than expecting them to check.
27.1 How they change. We may change these Terms. A change is published with a new version number and a new effective date at the top of this document.
27.2 Notice. A change takes effect on the stated future date. For a material change we will give notice to account holders by email to the address on the account, at least thirty days before it takes effect. Where a change is required by law or by a regulator on shorter notice, we will give as much notice as that requirement allows and will say why. This matches the commitment in our Privacy Policy.
27.3 You are not expected to monitor this page. A change we have not notified to you does not apply to you. The version in force for you is the version in effect when you last accepted these Terms, until you accept a later one or continue to use the Site, the App Hub or the Software after notice of the change has been given to you and has taken effect.
27.4 Your choice. If you do not accept a change, stop using the Site, the App Hub and the Software, and ask us to close your account. §26.4 continues to apply.
27.5 Prior versions. We do not maintain a public archive of superseded versions of these Terms. Write to legal@gaircor.com and we will tell you what was in force on a given date.
27.6 Changes to the dispute section. Changes to §25 are governed by §25.19 rather than by this section, including the fresh thirty-day opt-out.
28. General
In short: the usual closing provisions.
28.1 Entire agreement. These Terms, together with the Privacy Policy of the same version and effective date, are the entire agreement between you and us about the Site, the App Hub and the Software, and replace any prior website terms, including the Terms of Service previously published at this address. They do not replace or vary a product-specific agreement, subscription agreement, enterprise agreement or signed statement of work (§1.4).
28.2 Severability. If any provision is held unenforceable, it is modified to the least extent necessary to make it enforceable, or severed if it cannot be, and the rest remains in force. §24 controls over any conflicting provision and is not severed by the failure of another.
28.3 No waiver. Our failure to enforce a provision is not a waiver of it, and no waiver is effective unless in writing.
28.4 No third-party beneficiaries. These Terms create no rights in anyone who is not a party, except that §22 extends to our members, officers, employees and contractors as indemnified persons.
28.5 Assignment. You may not assign or transfer these Terms, your account or your licences. We may assign them to a successor to our business or assets, on notice to you.
28.6 Force majeure. Neither party is liable for a failure to perform caused by an event beyond its reasonable control — including a hurricane, flood or other severe weather event, a natural disaster, a failure of power or telecommunications, a failure of an internet, hosting, cloud or payment provider, a cyber attack, a public health emergency, a governmental act, or a labour disruption. This does not excuse a payment obligation, and it does not excuse a refund we owe you.
28.7 Interpretation. Headings and the italic summaries are for convenience and do not affect meaning; the numbered text controls. "Including" means "including without limitation". These Terms are a standard-form contract prepared by us, and Louisiana law resolves doubt in a standard-form contract in favour of the party who did not write it — nothing in this paragraph is intended to displace that rule.
28.8 Relationship of documents. Where these Terms and the Privacy Policy differ on how information is handled, the Privacy Policy controls. Where these Terms and a product-specific agreement differ as to that product, the product-specific agreement controls. Where these Terms and a signed statement of work differ as to that engagement, the statement of work controls.
28.9 Accessibility. We build the Site to be usable with a keyboard and with a screen reader, and we check colour contrast as part of designing it. We do not claim conformance to a particular accessibility standard, because we have not had it audited against one. If you hit a barrier, tell us at legal@gaircor.com and we will fix it or find another way to get you what you needed. Nothing in these Terms — including §20, §21, §22, §23 and §25 — limits or conditions any right you have under disability or accessibility law (§24.1(d), §24.1(j)).
28.10 Export and sanctions. You may not download, use or export the Software where doing so would violate United States export control or sanctions law, and you represent that you are not located in, and are not a person subject to, a territory or list covered by such law.
28.11 Language. These Terms are made in English. A translation, if we provide one, is for convenience, and the English text controls.
28.12 Contact. See §30.
29. Defined terms
In short: what the capitalised words mean. These match the Privacy Policy.
- App Hub — the catalogue of GairCor products on the Site, together with the App Hub application through which a published build is served (§12.1).
- Bad faith (as used in §21.2) — Louisiana distinguishes a party who fails to perform in good faith from one who does not. A party in bad faith answers for a wider range of consequences. The distinction is stated functionally here rather than by article number.
- GairCor, we, us, our — JDDARS LLC, a Louisiana limited liability company doing business as GairCor Technologies (§1.1).
- JDDARS LLC — the contracting entity. "GairCor Technologies" is the trade name under which it operates; a notice, claim or filing is addressed to JDDARS LLC.
- Ops Portal — GairCor's internal operations tool, gated by Cloudflare Access and a Google sign-in restricted to GairCor operators. Not a customer service, and outside these Terms (§1.4(c)).
- Redhibitory defect / hidden vice (as used in §20.3) — Louisiana civil-law terms for a fault that is not apparent on ordinary inspection and that makes a thing useless or substantially less useful. Used alongside the common-law warranty terms for the reason given at §20.7.
- Signed link — a temporary web address issued by the download service that grants access to a file in private storage and stops working five minutes after it is issued (§12.4). It is a bearer key.
- Site — gaircor.com and the pages served on it (§1.2).
- Software — the software GairCor makes available for download, in the tier you are entitled to, including installers, binaries and accompanying documentation.
- Terms — this document, at the version and effective date shown at the top.
- You, your — the person using the Site, the App Hub or the Software (§1.3).
- Your Content — anything you submit to us, as described in §11.1.
30. How to contact us
JDDARS LLC, doing business as GairCor Technologies
609 Metairie Rd #8259
Metairie, LA 70005
United States
| Purpose | Where it goes |
|---|---|
| Notices under these Terms, disputes, account and security matters, arbitration opt-out | legal@gaircor.com |
| Privacy requests, deletion requests, and anything in the Privacy Policy | privacy@gaircor.com |
| Copyright complaints | legal@gaircor.com — see §18.2, and note that no designated agent is registered |
| General enquiries | the contact form at /contact |
| Booking a call | /schedule |
| Telephone support | 800-380-7520, Monday to Friday, 9:00 a.m. to 6:00 p.m. Eastern, excluding U.S. federal holidays |
| Postal notice | the address above, marked for the attention of Legal |
The telephone line is a support line. Outside the hours above you may leave a voicemail, and we return calls in the next business day's queue. It is not a channel for notice under these Terms, and calling it does not give notice: written notice must be sent as §15.7 provides. Nothing in this paragraph limits any method of service that law requires us to accept.